Refund / Return Policy

Yuantu E-commerce Co., Ltd. – Refund / Return Policy

We want you to be satisfied with your purchase.

Return Eligibility:

• Items must be in their original condition and packaging

• Customized or personalized products are non-returnable unless defective

Return Period:

• Standard products: 14 days from delivery

• Defective or damaged products: contact us immediately

Refund Process:

• Contact our customer service via email (info@uneedit.shop) or WhatsApp (+86 133 2405 1191)

• After approval, return the product according to instructions

• Refund will be processed within 7–10 business days after we receive the returned item